Privacy Policy

Welcome to Taxvio ("we", "our", or "us"). Taxvio is a professional online tax and compliance consultancy headquartered at Khatauli, Muzaffarnagar, Uttar Pradesh, India (PIN: 251201), providing GST registration, income tax return filing, company registration, TDS compliance, FSSAI license, and ROC compliance services to individuals and businesses across India.

This Privacy Policy is published in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act) of India. By accessing our website at www.taxvio.in or using any of our services, you consent to the collection, storage, and use of your information as described in this Privacy Policy.

This policy applies to all users of the Taxvio website, including visitors, registered clients, and any person who contacts us through WhatsApp, phone, email, or any other communication channel for the purpose of availing our tax and compliance services.

We collect the following categories of information when you use our website or services:

Taxvio uses the information we collect solely for legitimate professional and operational purposes, including:

• Processing your GST registration, GST return filings, income tax return (ITR) submissions, TDS returns, company registration, FSSAI license applications, and all other compliance services you engage us for
• Verifying your identity and conducting KYC checks as required under Indian tax and corporate law
• Communicating with you regarding the status of your filings, compliance deadlines, government notices, and service updates
• Sending deadline reminders for GST returns (GSTR-1, GSTR-3B, GSTR-9), income tax return filing, TDS return due dates, ROC annual compliance filings, and FSSAI renewal dates
• Generating and storing official documents such as GSTIN certificates, incorporation certificates, tax computation sheets, and audit reports
• Responding to your queries, complaints, and consultation requests through WhatsApp, phone, or email
• Improving our website functionality, service quality, and user experience based on aggregated usage analytics
• Complying with our own legal, regulatory, and professional obligations as a tax and compliance service provider

We do not use your personal or financial information for any purpose unrelated to the direct provision of our services. We do not use your data for advertising profiling, selling to data brokers, or any form of unsolicited commercial communication unrelated to your Taxvio engagement.

Taxvio does not sell, rent, trade, or otherwise transfer your personal or financial information to third parties for commercial purposes. We share your information only in the following limited and necessary circumstances:

• Government portals and regulatory bodies — GSTN portal (GST Network), Income Tax Department's e-filing portal, Ministry of Corporate Affairs (MCA21) portal, FSSAI Food Licensing and Registration System (FLRS), and other statutory authorities — strictly for the purpose of filing your compliance documents and obtaining registrations on your behalf
• Authorised professional partners — practising Chartered Accountants, Company Secretaries, or legal professionals engaged by Taxvio to handle specific aspects of your compliance work, who are bound by professional confidentiality obligations
• Technology and cloud service providers — secure cloud storage providers and document management platforms used internally to store and process your files, subject to strict data processing agreements
• Law enforcement and regulatory authorities — where we are legally required to disclose information under a court order, statutory obligation, or lawful request from a government authority under Indian law

In every case where we share your information, we take reasonable steps to ensure that the recipient handles your data with the same level of confidentiality and security that we apply internally.

Taxvio implements reasonable technical and organisational security measures to protect your personal and financial data against unauthorised access, disclosure, alteration, or destruction. Our security practices include:

• HTTPS encryption for all data transmitted through our website
• Secure, access-controlled document storage with restricted internal access
• Password-protected and encrypted file sharing for sensitive documents
• Staff training on data confidentiality and professional secrecy obligations
• No storage of sensitive data (such as Aadhaar, PAN, bank details) on unencrypted local devices

While we take reasonable precautions, no method of electronic storage or internet transmission is 100% secure. In the event of a data breach that is likely to result in risk to your rights, we will notify you and the relevant authorities as required under applicable Indian law.

Our website uses cookies — small text files stored on your device — and similar tracking technologies for the following purposes:

• Essential cookies — required for the website to function correctly, including form submissions and session management
• Analytics cookies — to understand how visitors use our website (pages visited, time on site, traffic sources) using tools such as Google Analytics. This data is aggregated and anonymised
• Preference cookies — to remember your choices and improve your browsing experience on return visits

You can control cookie settings through your browser preferences. Disabling cookies may affect certain functionality of the website. We do not use cookies for behavioural advertising or third-party tracking beyond standard analytics.

Taxvio retains your personal and financial data for as long as necessary to fulfil the purpose for which it was collected and to comply with applicable legal obligations. Specifically:

• GST-related records and documents — retained for a minimum of 72 months (6 years) from the due date of the relevant annual return, as required under Section 35 of the CGST Act, 2017
• Income tax records and ITR-related documents — retained for a minimum of 6 assessment years from the end of the relevant financial year, consistent with income tax limitation periods
• Company registration and ROC compliance records — retained for the duration of the company's existence and for a minimum of 8 years after cessation, as required under the Companies Act, 2013
• General client communication records — retained for 3 years from the last date of service interaction, after which they are securely deleted or anonymised

Under the Digital Personal Data Protection Act, 2023 and applicable Indian law, you have the following rights in relation to your personal data held by Taxvio:

• Right to access — you may request a summary of the personal data we hold about you
• Right to correction — you may request correction of any inaccurate or incomplete personal data
• Right to erasure — you may request deletion of your personal data, subject to our legal retention obligations described above
• Right to grievance redressal — you may raise a complaint or grievance regarding our data handling practices
• Right to nominate — under the DPDP Act, you may nominate another individual to exercise your rights on your behalf in the event of your death or incapacity

To exercise any of these rights, please contact us at support@taxvio.in. We will respond to your request within 30 days, subject to identity verification and applicable legal constraints.

Taxvio reserves the right to update or revise this Privacy Policy at any time to reflect changes in our services, applicable law, or regulatory requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. For significant changes, we may notify existing clients via email or WhatsApp.

Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your information.